1. Email us
Email us at [email protected].
2. Prepare the return parcel
Once the return has been agreed upon. Pack the product in its original packaging (if you still have it), and into a shipping box or other packaging to protect the products during transit. Remember that if you are returning a product because you changed your mind, you must have the original product packaging – which must be intact and undamaged.
3. Courier collection
Our couriers will contact you within 1 to 3 business days after you have logged your return to arrange the collection.
4. Return to the Woodstock Liquors
If you’ve selected to return your product to the Woodstock Liquors store yourself, you can do so at the following address:
175 Victoria Road
Woodstock
Cape Town
7925
Please first email us before deciding to return the product directly to the store